Market Research
Supercharge Satisfaction with InfoSearch Services
The Most Effective Way to Maximize Your CX Management Potential
At InfoSearch, we are more than just a software provider. As an industry powerhouse, we are your committed partner in delivering outstanding customer experiences.. Our customer-first approach and award-winning CX programs keep us head and shoulders above the competition, ensuring you – and your customers – are in the most capable hands.
Through our diverse range of CX programs powered by Qualtrics, we capture and analyze client and customer feedback, equipping you with valuable insights to make data-driven decisions.
We go above and beyond by providing the full solution – we guide, advise, and build expert programs for you with our following CX programs.
Custom market research:
- Customer satisfaction studies
- Venue-specific studies
- Customer service transaction studies
- Public opinion studies
- Economic impact studies
- Visitor profile studies
- Product line development studies
- Lost customer studies
- Grand opening studies
Custom advertising and marketing studies:
- Brand awareness and perception studies
- Pre-launch advertising studies
- Post-launch advertising awareness and effectiveness studies
Custom qualitative research:
- Focus Groups
- Qualitative data mining
- In-Depth Interviews
InfoSearch has the technology platform and the expertise to build a COMPLETE CX program to meet your specific needs.
